How do I contact Puff N’ Fly?
Email info@puffnfly.com with your question. For order support, include your order number and the email used at checkout.
Is Puff N’ Fly online only?
Yes. Puff N’ Fly is an online-only store.
How old do I need to be to shop?
You must be 21 or older to access and purchase age-restricted products from Puff N’ Fly.
When will I receive tracking?
Tracking details are sent when an order has been processed and a carrier has accepted the shipment.
Can I change or cancel an order?
Contact us as soon as possible. Changes or cancellations may not be possible after processing begins.